FAQs

General Questions

With two sizes available the TabPack will fit most tablets, check on the features section for both sizes.

Yes, the TabPack has been made with top quality materials and will protect your device in any type of weather.

The design makes it very difficult for anyone to remove the tablet from the TabPack. There are 4 safety clips on the Rucksack and if you did feel vulnerable just detach the pouch and place it inside your Rucksack.

We tested various types of tablet and although there were small differences in each manufacturer, the battery life was up to 5 hours. As back up you can also carry a back-up battery cell.

INTRODUCTION
Welcome, This Site is owned and operated by TABLET PACKS INTERNATIONAL Ltd. We strive to offer all our customers reliable goods and an excellent level of service. If you have any queries, please contact us on 01768362921 or info@tabletpacks.co.uk or TABLET PACKS INTERNATIONAL, C/O Silver Band Store, knock, Appleby, Cumbria, CA16 6DL. We shall do our best to provide you with answers and solutions.
ACCEPTANCE OF TERMS
Before using the Site or purchasing any goods available here, please read these terms of use. Your use of this Site and any contracts for the purchase of goods ("Contracts") are subject to these terms and by placing an order you agree to be bound by them. We reserve the right to review and revise these terms from time to time without prior notice and by continuing to use the Site after any such revision you agree to be bound by such changes. Nothing in this document affects your statutory rights as a consumer. You can find out more about your statutory rights by contacting your local trading standards office or Citizens' Advice Bureau. Once an order is placed and payment received it is deemed that a binding contract is made and the terms have been accepted. Goods cannot be returned without prior agreement.
REGISTRATION
As a condition of using the Site, you agree to provide such information about yourself as prompted by the shopping basket process. This information must be true, current, accurate and complete. If it is not or we reasonably suspect it is not then we shall be entitled to terminate or suspend any Contract and/or your use of the Site until such time as we determine.
PAYMENT & SECURITY
All transactions are made by Paypal and their T&C can be found here https://www.paypal.com/uk/webapps/mpp/ua/legalhub-full
We will not be liable for any loss of confidentiality or damage arising from your failure to comply with these terms security provisions.
GOODS, ORDERS AND AVAILABILITY
The Goods will be as described in this Site, We reserve the right without notice at any time to amend, improve or correct any information on this Site and to discontinue, temporarily or permanently, any range or line of Goods.
We only accept orders from adults aged 18 or over.
Occasionally the Goods you order may be out of stock, sold out or unavailable for some other reason. We reserve the right to reject any order or to cancel any order (whether or not it has been confirmed by us and payment has been accepted) if the Goods are unavailable or for any other reason (such as without limit if the Goods have been displayed at an incorrect price due to a typographical or other error).
If we cannot deliver any part of your order, then we will inform you and if the alternative is not acceptable or none is available or offered then we will refund you for any payments made for the undelivered Goods.
PRICE AND DELIVERY CHARGES
Please note overseas orders: we monitor the carriage charges and send goods by the most economic service.
The total cost of your order is equal to the price displayed on this Site plus a delivery charge. Currently the delivery charge is not included in the price. We reserve the right to vary the prices displayed on the Site and/or the delivery charges at any time without notice. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the Goods, you will receive a full refund.
All our prices are quoted in pounds sterling and include United Kingdom VAT at the current rate were applicable.
DELIVERY
Orders placed will be processed the following day and delivery times will be entirely dependent on the shipping service you select at checkout. Any mainland UK orders under 2kg will have the option of standard 1st or 2nd class services from Royal Mail. Unfortunately standard 1st and 2nd class services from Royal Mail are not tracked, these parcels are not considered lost until 15 working days have passed, once 15 working days have passed we will provide a replacement item via a tracked service. We regret we cannot refund standard items that are lost, or send replacements before the 15 working days have passed.
We will only deliver to the delivery address on the order placed. If we receive your order for Goods we will endeavour to despatch them within 3 to14 Days or sooner but this cannot be guaranteed as delays are occasionally inevitable (please note that there may be a delay between you submitting your order and it reaching use through the Internet). If we have not sent the goods within 30 days of the dated order then you may cancel the Contract and we will refund any money paid by you. Any non-delivery of goods within the stated time must be reported in writing by Email after the 30 day limit to allow tracking of items to determine if they are lost and allowing replacement goods to be sent. We always contact customers if there is a delay in processing orders or if further information is required.
RETURNS AND EXCHANGES
All Goods are covered by the manufacturers' warranty
If any of the Goods received appear visibly damaged on arrival you should refuse delivery and should not accept or sign for them.
If you sign for the Goods and on opening the package discover that they are faulty, then please notify us within 14 days from the date of receiving them by telephone or e-mail at info@tabletpacks.co.uk with details of your order number, product description and a brief reason for return also enclose a copy of the information with the item being returned. We will then contact you to arrange a refund to your card account or a replacement product provided that it is available. No returns will be accepted without following this procedure. All returned Goods must be received by us in their original packaging and in a re-saleable condition. Please note that the cost of returning the Goods is your responsibility and it is recommended that you use a registered delivery service to ensure that we receive them in perfect condition. However, if the Goods are defective or the reason for return can be attribute to fault or part, we will reimburse you the cost of returning the Goods.
If you are a consumer you have the additional right to cancel the contract without reason and receive a refund. This is a legal requirement in respect of many types of goods (see reference to Distance Selling Regulations) and may be good business practice in all cases] You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. You should contact us by letter or email at the address shown above. You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey.
COPYRIGHT AND INTELLECTUAL PROPERTY
This Site is copyright © 2015 TABLET PACKS INTERNATIONAL Ltd.
All Site design, arrangement, text, graphics, software, underlying source code, and all other material on the Site are reserved to us.
You may down load or print extracts from this Site for the sole purpose of placing an order with us or personal, non-commercial home use.
Any other use of materials on this site, including reproduction for purposes other than those stated above, incorporation, modification, publication or distribution without our prior written permission i.e. strictly prohibited.
INDEMNITY
You agree to fully indemnify and keep us and our affiliates, officers, agents, partners and employees fully indemnified from and against all liabilities, claims, actions, expenses or costs (on a full indemnity basis) made by any third party due to or arising out of your use or misuse of the Site your breach of these terms or your breach of any rights of a third party.
DISCLAIMER
12.1 Except as set out in paragraph 12.2 below:
12.1.1 we make no representations or warranties of any kind about this site and its content or the Goods (whether express or implied) save as expressly set out in these terms and in the Site.
12.1.2 we shall not be liable to you, whether for breach of contract, misrepresentation or otherwise, for any direct or indirect loss or damage (including without limit loss of betting stakes, loss of profits or loss of opportunity), which may arise out of:
12.1.2.1 your access to the site; or
12.1.2.2 any errors or omissions in any material on this site;
12.1.2.3 your purchase of any goods from this site.
12.1.3 certain links on this site lead to web sites which are not under our control. When you activate this kind of link, you will leave our site, and we will not accept any responsibility for any material on any web site which is not under our control;
12.2 Please note that the exclusions of liability set out in paragraph 12.1 above shall not affect any statutory rights you may have as a consumer, nor operate to exclude or limit our liability for damage resulting from the negligence of TABLET PACKS INTERNATIONAL Ltd , its officers or its employees or fraud.
12.3 If any of these disclaimers is found to be invalid or unenforceable, the validity and enforceability of the remaining disclaimers shall not be affected.
12.4 If you are a business or if the goods are used wholly or in part for business purposes we shall not be liable to you for any business loss including loss of profits (whether direct or indirect) business data, revenue, goodwill, or incidental, or consequential loss that you may suffer as a result of the purchase of goods from us. Any other liability shall be limited to the price paid for the goods. We do not exclude our liability for fraud or for death or personal injury. For our performance time is not of the essence. Returns are subject to a 15% handling fee.
PRIVACY
We are committed to protecting your privacy. In general, you can visit this Site without telling us who you are or revealing any information about yourself. If you decide to purchase Goods we will need information, such as your name and address. We also collect information automatically about your visits to our site, such as browsing patterns, but information collected in this way is only used in aggregate from rather than being linked to identifiable individuals.
COOKIES
Cookies are bits of electronic information that a website can transfer to your hard drive to help tailor and keep records of your visit to the Site. We use Cookies better to customise visits to the Site to your individual preferences, helping us provide you with the best possible service on our Site. Most major websites use cookies and their use is standard on the Internet. Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie.
LAW
Your use of the Site and any purchase by you on the Site will be governed by English law and will be deemed to have occurred in the United Kingdom. If you have any disputes with us over the Goods or any other aspect of the Site, then these will be exclusively resolved in the English courts.